Frequently Asked Questions


MobeeWash is free and is available in the App Store, Google Play Store and App Gallery. Download and complete your details by following each step.

MobeeWash will be available in the App Store, Google Play Store and App Gallery. 

Select the “Reset Password” button on the login screen. You will be taken through two easy steps and will be done in a matter of minutes. If you have any issues please send a mail to [email protected] .

Go to Payments in the menu and select “Add or remove Payment Method”. Follow the instructions. If you have any issues please send an email to [email protected]

Waterless washing has been around for years. Mostly used in car showrooms to clean the vehicles on display, the products that are now available on the market have developed significantly and offer a viable and reliable alternative to water based washing.

The key ingredient in most of the best car wax products is carnauba wax which is derived from the carnauba palm in Brazil. A thick, heavy duty layer that has been perfected by nature to coat the leaves of the palm to protect it from the harsh sunlight.

The wax is processed and mixed with encapsulators and other products resulting in a product that removes dirt, waxes and protects….all in a single simple application process.



The process of applying a waterless product is not complicated but there are some rules that must be followed. That is why all MobeeWash staff, as well as our business partners, receive in-depth training in proper car wash techniques and the use of our quality products so that we are best equipped to protect your valuable assets!

MobeeWash is currently live in Cape Town, South Africa. If you’re not in our initial market but would like to use MobeeWash, please email us and let us know. We are continuously expanding our service area.

You can contact us via the following channels:


South Africa – Email: [email protected] | Phone: +27 (0)87 095 3434

Australia :- Email: [email protected] | Phone: +61 407 128 863


Alternatively, complete the Contact Us form and we’ll get back to you.

Booking a Wash

Our mobile teams come to you or if you are in our service areas, avoid any queue by scheduling your wash at one of our valet centres and you can come to us.

Select your location, vehicle, product and time & date following which you can confirm your booking. You can also include special instructions you may require under the notes section.

No, your MobeeWasher will have the tools he/she needs to clean your vehicle. They will need access to power.

No, if you just need an Express wash without a vacuum or interior clean.

Yes if you want us to clean inside your vehicle, boot or bonnet.

Tips are not currently included however will be available in future releases.

Tips are not currently included however will be available in future releases.

Cash payments are available when making a booking using the MobeeWash app. Select “Cash” as your preferred payment method.

Please follow the following link on how to Activate your card for online purchases – CAPITEC BANK

When a customer adds a card to their account, a pre-authorization transaction needs to be processed. This pre-authorisation will reflect as a R1 charge and you may be prompted to authorise this transaction with an OTP code. This will validate the card and once validated, store the card details for future transactions. This R1.00 will be returned to your bank account after a period; i.e, your balance will increase by R1.00 when the Pre-Authorisation period falls away (period differs from bank to bank). Pre-authorisations can vastly reduce fraud, processing costs, and improve customer satisfaction.

Yes you are able to book multiple vehicles per booking.

Yes, you are able to. Update the location in the location field on the Book a Wash screen.

Yes, it is. Please check our app for availability of our teams as we are usually closed over the Easter and Christmas holidays.

Yes you can. Follow the instructions on the Booking Status screen.

Yes you are able to book a wash at a MobeeWash Valet Centre.

Yes, you are able to book a mobile MobeeWasher and we will come to you.

Please check the duration of each product when booking your wash on app.